Refund policy

  • WHAT IS YOUR EXCHANGE / RETURN POLICY?

    Did we make a mistake?
    While it's not common, if we sent you the wrong item, size or color we'll be happy to get you the correct item right away.

    We cannot exchange or accept returned items that show signs of wear, wash, damage, smoke exposure, pet hair, etc. The same thing applies if your merchandise arrives to us damaged for one reason or another during transit to us.

    Please make sure to contact us right away for returns and exchanges. We need to start the process within 30 days of the date you receive the item.

    Click here to download our returns/exchange form!


    Did you just change your mind?
    If you've changed your mind and no longer want the item(s) you've purchased, contact us and we'll work with you to exchange or refund your item(s), less your original shipping charges. You just pay for shipping the item(s) back to us.

  • I RECEIVED THE WRONG ITEM(S). WHAT DO I DO?

    If you have received your order and it is wrong due to an error caused by us (ie: You ordered a specific size or color and received a DIFFERENT item), please contact us immediately.

    Remember, we cannot accept items that show signs of wear, wash, damage, exposure to smoke or pet hair or any similar issues.

  • DO YOU ACCEPT COD (CASH ON DELIVERY) FOR RETURNS & EXCHANGES?

    No, we do not accept COD packages for returns or exchanges. Please review our returns & exchange policy for the correct procedure.